Terrapin Events Refund Policy
Refunds will not be issued after a registration has taken place, no matter the circumstances (injury, calendar conflict, etc.) but you have the following options:
- Transfer your registration to someone else for a $25 fee. This can be done up to seven days prior to the event. No transfers will be allowed the week of an event.
- Transfer your registration to another Terrapin event for a $25 fee.
- Defer your registration to the following year for a $25 fee.
Thank you very much for your understanding of the policy. Please email [email protected] if you have any additional questions.
Terrapin Events Transfer Policy
If you are unable to attend the event for any reason, you have several options below. Considerable effort goes into producing an event, especially now to ensure the safety of all participants. It is important to get your transfers in a week before race day to avoid any organizational issues since bib numbers, swag items, and packets are prepared in advance.
- TRANSFER TO SOMEONE ELSE – The fee for a race transfer is $25 and must be done at least 7 days prior to the event. To transfer your registration, please follow these instructions.
- TRANSFER TO ANOTHER TERRAPIN EVENT – The fee to transfer your registration to another event is $25 and must be received before race day. To transfer your registration, please follow these instructions.
- DEFER REGISTRATION TO THE FOLLOWING YEAR – Please email [email protected] if you would like to defer your registration to the following year.
Thank you very much for your understanding of the policies and thank you for participating in our events. Please email [email protected] if you have any additional questions.
Event Cancellation (cancellation by Terrapin Events)
If it is determined, for reasons outside of the event’s control, that an event cannot take place, registered participants will have the option to defer their entry (including add on purchases) into any of our other running events or defer to the following year at no extra cost. We will not issue any refunds.