• Am I registered?
  Please see our refund and transfer policy page.
  
• Can I transfer my registration to someone else?
  If you are unable to attend the event, we do allow you to transfer your registration to someone else free of charge.  Please email [email protected] to do the transfer.  
• Can I get a refund?
  We do not issue refunds for our events.  If you are unable to attend the event, you can transfer your registration to someone else, transfer to the virtual option, or transfer to one of our other 2023 events. Please see our refund and transfer policy options.
  
• How do I change my personal info, shipping address, or distance? 
  Please email [email protected] to update any information on your profile.  
• What is included in my registration?
  It depends on which package you purchase. Please see registration information above to see what is included in each package.  
• Is there a beneficiary for this event?
  TBA

• When will I receive my swag items? 
  Swag items can be picked up the day before the race at packet pickup at Road Runner Sports.  These swag packages will include your zip up hoodie, medal, bib, and any additional merchandise purchases.  Please see packet pickup info for more details.
  
• Can I exchange my t-shirt size at the race?
  Sorry, we are not able to do any shirt size exchanges.
• Can I add on a swag item?
  If you would like to add on a hoodie, medal, or extra beer ticket to your registration please email [email protected]

• Where do I pick up my packet?
  We will hold one day of packet pickup at Road Runner Sports (Portland location) on Friday, May 5th from 11:00am-6:00pm. You do not need to print out an email confirmation, just tell an employee you are picking up your packet for the race and they will grab it for you. Please make sure all of the information on your bib is correct and verify the items in your packet are correct.
  
• Is there race day packet pickup?
  No, we will not have race day packet pickup.  We require you to pick up your packet before the race.  We do allow others to pick up your packet for you.  If you are unable to pick up your packet before the race, please email [email protected].
  
• Can someone else pick up my packet for me? 
  Yes!  We do allow others to pick up your packet on your behalf or for you to pick up multiple packets.
  
• Can my packet be mailed to me?
  No, we do not do any kind of mailing of packets.

• Where do I park? Do I need a parking pass?
  Parking will be FREE and you do not need a parking pass. You can park at the Elk’s Lodge or at the TriMet park & ride next door.
  
• Is there a bag check?
  Yes, we will have a complimentary bag check.
  
• Is there a post race party?
  Yes, we will have live music, drinks, food, games, local vendors, and an award ceremony for the top 3 finishers in each distance.
  
• Is the race timed?
  Yes, the event will be timed by Negative Split Timing.
  
• Is there an award ceremony?
  Yes, we will be announcing the top 3 finishers in each distance for both male and female. We will not be announcing age group awards. Results can be found on the Terrapin Events race results page.
• Are spectators allowed at the event?
  Yes, please invite your friends & family to join you at the post race party! This is a family friendly event so bring whoever you like!
  
• Are strollers allowed on the course?
  Yes, we do allow you to walk / run with a stroller. The path is pretty flat and paved. We just ask you to please start towards the back of the start line to allow runners and walkers first.
• Will there be toilets on the course?
  Yes, there will be porta potties at miles 3 /10, miles 4/9 near Oaks Amusement Park and at the half turnaround (mile 6.5ish).

Please see Covid-19 Guidelines tab above for all of the safety measures we will be implementing at the race

• Are masks required?
  As of right now, masks are not required for this outdoor event. If anything changes, we will let participants know.
  
• Will there be medical staff at the event?
  Yes 
• Will there be aid stations?
  There will be water at the start/finish line and on the course. There will be no gu on the course, you must bring your own.